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Returns and Exchanges

Returns and Exchanges

  • Contact us within 7 days of delivery if you want to return or exchange an item. Provide your name, order number, item you want to return or exchange, and the reason for the return or exchange.
  • Return the item to us within 14 days of delivery.
  • Buyers are responsible for return shipping costs. Packages must be returned pre-paid as we cannot accept COD deliveries. 
  • We are not responsible for return or exchange items lost or damaged in transit. We suggest insuring your return and using tracking on your package.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Because of the nature of these items, unless they arrive damaged or defective, custom or personalized items cannot be returned.
  • Exchanges will be shipped once the items have been received by SassyBelleWares.
  • Refunds for returns will be made once the items have been received by SassyBelleWares.
  • Returns are refunded in the method of original payment.